General
- Cold wash inside out
- Do not wash over 40 C
- Avoid harsh detergents
- Do not tumble dry
- Do not iron the print area
- Hang dry inside out
You may notice a subtle mark or discolouration as a result of the printing process. Don’t be alarmed as this is just the result of the heat press used to bond the print and ensure longevity.
This is normal and will disappear once the fabric is washed and settled.
Our DTF Hyperflex prints have been tested up to 50 washes as long as washing guidelines are strictly observed. Some prints last longer and are worn for many years.
Golden Rule: Cold wash only!
There are a couple of ways. You can either find your previous saved designs from within the tshirt designer. Look for ‘My Saved Designs’ in the left hand designer tool bar. Otherwise, another simple way if you hadnt saved your design is to find your past order from with your account, and simple click the ‘Edit Design’ text. This will load up your previous designed item to allow you to change the product / update sizes etc using the previous design.
We don’t have any! You can order just 1 custom item if you like.
The beauty of our site is that no quotes are required. We display all our prices so that you can make a decision right now! Once you choose a product > Select colour > add qty & artwork, our website will show you the price. If you are happy with that, you can simply place your order!
We exclusively supply AS Colour garments. We do not however hold stock, with all jobs ordered on demand. Thankfully AS Colour also operate a select number of retail stores around Australia. It is recommended that you find your local retail store if you would like the opportunity to view the range.
Our local AS Colour store is located at 2478 Gold Coast Highway, Mermaid Beach.
To find your local AS Colour store, please click the following link… https://www.ascolour.com.au/stores
- Standard Turnaround: 7 Business Days
- Rush: 3 Business Days
- Lightning: 24 Hours
- Blast Off: Same Day
For more info, please check out our Production & Delivery page
Nope, you pick and choose.
Files should be vector form; we prefer: EPS, AI or PDF. If you don’t have a vector file, we recommend 300dpi or larger in one of the following formats PSD, PNG or JPG and created to scale. For more information, please see our Artwork Guidelines page
Nope! We’ll keep a record of your design files and print details, so reordering is simple and easy.
No. We will try our best to match your colours, however, as a general rule of thumb, the colours will be printed as how it would be if you were to print your design on a piece of paper.
No, we do not print on customer supplied blanks and there’s a few reasons behind this;
1. We need to know the fabric we are printing on to achieve optimum results.
2. It streamlines the process by having us supply.
3. We save you money.
4. Its part of our business.
No. The products on our site are hand-picked for quality & durability. Anything outside of what is on our products page didn’t make the cut!
Design & buy is our no-minimum merch printing service that allows for you to place an order online. We then receive your order and have it printed in 7 business days. From there, it leaves our printing facility in Gold Coast QLD delivered to your door. This service is perfect if you know what you want and want it printed asap (without having to add it to your merch store)
Absolutely! Design and buy has a no-minimum policy! You can order just 1 item from our catalogue, fully customised with your logo printed! Check out the catalogue.
We will have your merch printed in no time with our fast & easy ordering system. Click here to get started
You will get a confirmation email once you make payment, Then 7 business days later, you will receive an email & SMS with your tracking number for shipping. Simple as that.
Once you click on a product from the catalogue, the product page will load and shows the price. Depending on the product, the price includes the product + print. Every product is also eligible for bulk discounts.
Yes! All pricing displayed on our site includes 10% GST.
If there is a red X preventing you from ordering a certain size, this means that the size for that particular product / colour, is OUT OF STOCK and is not available for purchase until back in stock.
Shipping
As a member of the Transdirect network of couriers, we have access to not just one but the choice of a wide range of courier companies and options. All small orders are dispatched via Australia Post.
Visit our Production & Delivery page for more info
Artwork
We use Standard print sizes and scale your artwork to match the mock-up. Our experienced printers will place your design in the best location for the style and size you have chosen. Including centring and straightening where appropriate. To request specific print sizes, special positions or specific measurements, add detailed comments to your order at checkout within the print notes section.
Visit our Artwork Guidelines page for more info
300dpi resolution artwork at actual print size, crop the canvas to the edges of the design. ‘Save as’ PNG with transparent background.
Visit our Artwork Guidelines page for further info
Howdy! You need to check out our dedicated page for this: https://screenlab.com.au/image-help
Yes we do, through our partnership program with Fiverr. Click here to get new designs for as low as $20
From within the Screenlab designer tool, you will see on the left hand side, menu option “Design Templates”. Click that button and instantly you will see our available templates, mocked up instantly on a product preview.
No sorry, this is to prevent designs accidentally being cut off.
Yessiry! Check out our graphic design page.
Check out our image help page, and scroll to the bottom for our Printing specific file requirements.
Easy! Head over to our design fixup page to get it done for as little as $5.
Payment
All payments are taken via credit/debit card on checkout. Your transaction is handled safely and securely with Stripe.
Bulk Discounts
We’ve got all details on our Bulk Discount page. Its really simple. The more you add to your cart, the bigger the discount.
Just order as normal via design & buy. You will then start to see notices when you visit the cart page letting you know how many units you need to get the discount. Its simple.. 
Yes! Thats the best part!
Yes!! This is actually the best part!
Print methods
There aren’t many things our incredible DTF process can’t achieve! However, when choosing the colours for your artwork, it’s important to note that they may look different on a real product than what you see on your computer monitor. Even if you have calibrated your monitor to a specific colour profile, there are various factors that influence the final appearance of colours on a printed product.
Because of this, we can’t guarantee colour accuracy 100%. Consider the following factors:
- When printing on garments, it’s important to consider fabric material and garment colour. The same colour value will look a little different on when printed on 100% cotton vs. a fabric blend. Similarly, the same colour value will look different when printed on a light vs. dark coloured garment.
- The two most popular colour spaces are RGB and CMYK. RGB has a wider gamut (the range of colours that can be expressed) and print files made in RGB can be saved as png files. CMYK, on the other hand, is the colour space used when printing. Our printers automatically convert your submitted print files from RGB to CMYK, and this conversion changes the colour gamut. That’s why we suggest you design your file within the CMYK colour space, but convert the file to RGB before saving. For best possible accuracy, convert the file to sRGB colour profile, sRGB IEC61966-2.1 to be exact. This way your colours will stay within the gamut. Most editing programs have this colour profile as default.
If colour accuracy is important to you, we suggest ordering our pre-made colour swatches on a sample product. You can use those swatches to decide which RGB values best compare to the desired results when printed on a physical product.
All orders are printed via DTF (direct to film) which is a Hybrid finish between DTG and transfer printing. Our one is called Hyper Flex.
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Customer Service Hours
Monday: 8:30am – 4:30pm
Tuesday: 8:30am – 4:30pm
Wednesday: 8:30am – 4:30pm
Thursday: 8:30am – 4:30pm
Friday: 8:30am – 4:30pm
Saturday: Closed
Sunday: Closed
Locations We Serve
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