PLEASE NOTE: Lead times are based on business days only*. This excludes weekends and Australian/QLD/Gold Coast public holidays
* Delivery time is in addition to production time.
Orders placed prior to 11am (QLD time) will be considered as the first business day. Orders placed after 11am will roll over to the next day as the first business day regarding turnaround.
Local pick up is available Monday to Friday, 9am to 5pm (excluding public holidays) from our warehouse in Nerang, Gold Coast. We will SMS & email you when your order is ready.
Pick Up Address:
6 / 30 Lawrence Drive, Nerang Qld Australia 4031.
See our contact page for directions.
PLEASE NOTE: The below time frames are to be used as indicative only and not guaranteed. All deliveries are handled by third parties (Ie. Australia Post and courier networks). Screenlab holds no responsibility or blame in the event your package does not arrive ‘on time’. We will however always assist in providing any further information required by the responsible carrier, if need be, to rectify any freight issues.
For estimates to other locations within Australia please use Australia Post’s postage calculator.
|City||Standard Post||Express Post|
|Brisbane||2 business days||1 business day|
|Sydney||3 business days||1 business day|
|Melbourne||2 – 4 business days||1 business day|
|Perth||5 – 6 business days||1 – 3 business days|
|Adelaide||3 – 5 business days||1 business day|
|Hobart||3 – 5 business days||1 business day|
|Canberra||2 – 4 business days||1 business day|
|Darwin||4 – 6 business days||2 – 3 business days|
We work hard to provide a seamless online experience, however we also understand that sometimes you just want to pick up the phone to get the answers. We’re here to help!
9am – 5pm Monday to Friday
Unit 23 / 12-20 Lawrence Drive,
Nerang QLD 4211
(07) 5500 4474
Customer Service Hours
Monday: 8:30am – 4:30pm
Tuesday: 8:30am – 4:30pm
Wednesday: 8:30am – 4:30pm
Thursday: 8:30am – 4:30pm
Friday: 8:30am – 4:30pm