Production & Delivery

We meet tough deadlines with speedy turn around & quick delivery

Production Times

PLEASE NOTE: Production times are estimates and only include business days (excluding public holidays).

Lightning Products (2 Day Production)

  • Production + Standard Post = 5 to 7 business days
  • Production + Pick Ups / Express Post = 3 to 5 business days

On Request Products (5 – 7 Day Production)

  • Production + Standard Post = 10 to 13 business days
  • Production + Pick Ups / Express Post = 8 to 10 business days

*Above production times do not include retail ready add ons

Same day printing is an extra $15 per Item – Conditions apply*

  • Same Day Printing + Standard Post  – 2 to 4 business days
  • Same Day Printing + Express Post – Next day when ordered before 12pm Monday to Friday, otherwise 2 business days
  • Same Day Printing + Pick Ups – Same day when ordered before 12pm Monday to Friday, otherwise next business day

*Same day printing only applies to lightning items. 

Free Local Pickup

Local pick up is available Monday to Friday, 8am to 5pm (excluding public holidays) from our warehouse in Nerang, Gold Coast. We will SMS & email you when your order is ready.

Delivery Duration

Depending on where you are located in Australia, standard delivery usually takes between 3 - 7 working days.

Order Tracking

Stay on top of your order thanks to notification emails and tracking systems for the chosen courier as soon as your garments leave our warehouses.

Shipping FAQ

Find below the most asked questions regarding our shipping services:
Dispatches are made from Monday to Friday between 9:00 and 16:00.
 
It is hard to give you an exact price as this entirely depends on how heavy the package is. The more garments you order, the more the price varies. Materials also affect the end result as these have different weights; it will always cost more to transport a hoodie than a vest, for example. 
 
No. 
Trust us when we say that we do everything in our power to make sure all packages arrive on time. Unfortunately, there are still rare cases where unexpected issues with courier services may cause delays. These delays are out of our control.

Need help? Ask us!

We work hard to provide a seamless online experience, however we also understand that sometimes you just want to pick up the phone to get the answers. We’re here to help!
8am – 5pm Monday to Friday

Unit 6 / 30 Lawrence Drive,
Nerang QLD 4211

(07) 5500 4474
info@screenlab.com.au

Customer Service Hours

Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm